The job isn't finished until the customer says it went well.
Five Star Local Pro sends the follow-up you keep meaning to send. One short note after every job, from your own Gmail or Outlook, asking the customer how things went.
Good work and a good review profile are two different jobs.
You are not short of satisfied customers. The problem is the five minutes after the work is done — the truck is loaded, the next call is already waiting, and asking someone for a review feels like asking for a favour at the worst possible moment.
So the ask doesn't get made. And the customers motivated enough to write something without being asked are usually the ones who had a bad afternoon.
Three steps, and only the first one is yours.
This is a sequence that runs after every completed job, in the same order, whether you're thinking about it or not.
You send it when the job wraps
From the truck before you leave the site, or your office staff can do it when they send the invoice. Name, email, send — that is the entire extent of your involvement.
The request goes out under your name
A short, plainly written message from your own Gmail or Outlook — the same address the customer has been dealing with all week. Familiar sender, no marketing template, no unfamiliar company in the From line.
They tell you how it went
Customers get a short ask about how the job went. When things went well, there's a clear path to leave a Google review. If something wasn't right, that feedback comes to you privately so you can make it right — while it's still fixable.
What you're actually getting
Requests from your own mailbox
Connect the Gmail or Outlook account you already run the business from. Replies thread normally, and your customer sees a name they know.
Your Google review link, in place
Pointed at your business profile so a customer on a phone can finish in a few seconds rather than searching for you.
Private replies that reach a human
When someone writes back about a problem, it lands in your inbox — not in a dashboard you'd have to remember to check.
Nothing new to learn
No campaigns to build, no funnels, no weekly reporting call. Add the customer, the note goes out, you get on with the next job.
Use it free for 90 days.
Full use of the product for the first ninety days, with no credit card to get started. That's a full season of jobs — long enough to see whether your review count actually moves.
After the trial it's $49 USD a month. Cancel whenever it stops earning its keep.
Tell us about your shop
Send a note with your trade and roughly how many jobs you close in a month, and we'll come back with a straight answer about whether this is worth your time.
The form is the only way to reach us here, and it goes to a person.
Message sent
Thanks for getting in touch. You'll hear back from us within one business day.